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Modern Sofa Couch with Velvet and Wooden Frame and Legs for the Living Room:
The Futon Sofa features a high-quality velvet fabric that is both skin-friendly and delicately textured, ensuring a comfortable experience. Its cushion is crafted from high-resilience sponge and S-spring, providing excellent bounce-back without denting. The sofa boasts a sturdy structure, thanks to its high-quality wooden frame and solid wood legs, making it suitable for long-term use. With a weight capacity of up to 660 lbs, it’s both durable and reliable.
The design combines sleek lines with rose gold tapered metal legs, infusing modern elegance into the velvet sofa. The backrest features diamond-shaped lines, adding a touch of vintage simplicity and character to your living room. Assembly is straightforward, as the sofa comes with clear instructions and all necessary tools. You’ll have it set up in 15 minutes or less.
Return Policy: We have a 30-day Return, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging, and we will refund the full order amount minus the shipping costs for the return. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customerservice@way2goemporium.com. Please note that returns will need to be sent to the following address: WAY2GO EMPORIUM, LLC, 315 Main Street, Paterson NJ 07505, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@way2goemporium.com.
Damages and issues
In the event that your order arrives defective, damaged in any way or if you receive the wrong item, please email us as soon as possible at customerservice@way2goemporium.com with your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@way2goemporium.com.
